Home / Guides

Guides

Short, sourced guides on the parts of dental software decisions that comparison tables cannot carry — pricing structures, contract mechanics, and data ownership realities.

Every claim is checkable. Guides only state facts that are verifiable from vendor documentation, published pricing, or user reports — and each figure links back to where it is documented with its source.

The billing-unit trap: how dental PMS pricing actually works

Two quotes that look $100 apart can be the same price once you know what each vendor counts. This guide explains the billing units every major dental PMS uses, with real examples from published pricing.

Updated 2026-09-28

CDT 2026 is here: why un-updated software silently breaks claims

Every January the ADA's CDT code set changes, and claims filed with outdated codes get rejected automatically. Whether that update reaches your operatory depends entirely on your deployment model — and on-premise practices are the ones at risk.

Updated 2026-09-28

Backing up your dental database is not enough: where the images actually live

A practice that "backs up everything" can still lose every x-ray. In several major platforms, images live in file folders outside the SQL database — here is how to check yours before you need it.

Updated 2026-09-28